diff --git a/.eslintrc.json b/.eslintrc.json
index b9a6517..2c0d24a 100644
--- a/.eslintrc.json
+++ b/.eslintrc.json
@@ -90,7 +90,8 @@
             2,
             {
                 "ignoreComments": true,
-                "ignorePattern": "^import .*;$"
+                "ignorePattern": "^import .*;$",
+                "ignoreTemplateLiterals": true
             }
         ],
         "new-cap": [
@@ -100,7 +101,8 @@
                     "Polymer",
                     "LegacyElementMixin",
                     "GestureEventListeners",
-                    "LegacyDataMixin"
+                    "LegacyDataMixin",
+                    "CodeOwnersModelMixin"
                 ]
             }
         ],
@@ -235,4 +237,4 @@
             }
         }
     ]
-}
\ No newline at end of file
+}
diff --git a/ui/code-owners-banner.js b/ui/code-owners-banner.js
new file mode 100644
index 0000000..a44e258
--- /dev/null
+++ b/ui/code-owners-banner.js
@@ -0,0 +1,176 @@
+/**
+ * @license
+ * Copyright (C) 2020 The Android Open Source Project
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+import {CodeOwnersModelMixin} from './code-owners-model-mixin.js';
+import {PluginState} from './code-owners-model.js';
+
+// There are 2 elements in this file:
+// CodeOwnersBanner - visual elements. This element is shown at the top
+// of the page when pluginStatus are changed to failed.
+// The CodeOwnersBanner is added to the 'banner' endpoint. The endpoint
+// is placed at the top level of the gerrit and doesn't provide a current
+// change, so it is impossible to get the pluginStatus directly in the
+// CodeOwnersBanner.
+// To solve this problem, this files provides non-visual
+// CodeOwnersPluginStatusNotifier element. This element is added to the
+// change-view-integration endpoint, so it can track the plugin state.
+// When a plugin state is changed, the CodeOwnersPluginStatusNotifier updates
+// the pluginStatus property of the banner.
+
+// CodeOwnersBanner and CodeOwnersPluginStatusNotifier can be attached and
+// detached in any order. The following piece of code ensures that these
+// banner and notifier are always connected correctly. The code assumes,
+// that max one banner and one notifier can be connected at any time.
+let activeBanner = undefined;
+let activeStatusNotifier = undefined;
+
+function setActiveBanner(banner) {
+  // banner is null when CodeOwnersBanner has been disconnected
+  activeBanner = banner;
+  if (activeStatusNotifier) {
+    activeStatusNotifier.banner = banner;
+  }
+}
+
+function setActiveStatusNotifier(notifier) {
+  // notifier is null when CodeOwnersBanner has been disconnected
+  if (activeStatusNotifier) {
+    if (activeStatusNotifier.banner) {
+      activeStatusNotifier.banner.pluginStatus = undefined;
+    }
+    activeStatusNotifier.banner = undefined;
+  }
+  activeStatusNotifier = notifier;
+  if (activeStatusNotifier) {
+    activeStatusNotifier.banner = activeBanner;
+  }
+}
+
+export class CodeOwnersBanner extends Polymer.Element {
+  static get is() { return 'gr-code-owners-banner'; }
+
+  static get template() {
+    return Polymer.html`
+      <style include="shared-styles">
+        :host {
+          display: block;
+          overflow: hidden;
+          background: red;
+        }
+        .text {
+          color: white;
+          font-family: var(--header-font-family);
+          font-size: var(--font-size-h3);
+          font-weight: var(--font-weight-h3);
+          line-height: var(--line-height-h3);
+          margin-left: var(--spacing-l);
+        }
+      </style>
+      <span class="text">Error: Code-owners plugin has failed</span>
+      <gr-button link on-click="_showFailDetails">
+        Details
+      </gr-button>
+    `;
+  }
+
+  static get properties() {
+    return {
+      // @internal attributes
+      hidden: {
+        type: Boolean,
+        value: true,
+        reflectToAttribute: true,
+        computed: '_computeHidden(pluginStatus)',
+      },
+      pluginStatus: {
+        type: Object,
+      },
+    };
+  }
+
+  connectedCallback() {
+    super.connectedCallback();
+    setActiveBanner(this);
+  }
+
+  disconnectedCallback() {
+    super.disconnectedCallback();
+    setActiveBanner(undefined);
+  }
+
+  _computeHidden(pluginStatus) {
+    return !pluginStatus || pluginStatus.state !== PluginState.Failed;
+  }
+
+  _showFailDetails() {
+    showPluginFailedMessage(this, this.pluginStatus);
+  }
+}
+
+customElements.define(CodeOwnersBanner.is, CodeOwnersBanner);
+
+export class CodeOwnersPluginStatusNotifier extends
+  CodeOwnersModelMixin(Polymer.Element) {
+  static get is() {
+    return 'owners-plugin-status-notifier';
+  }
+
+  static get properties() {
+    return {
+      banner: {
+        type: Object,
+      },
+    };
+  }
+
+  static get observers() {
+    return [
+      '_pluginStatusOrBannerChanged(model.pluginStatus, banner)',
+    ];
+  }
+
+  connectedCallback() {
+    super.connectedCallback();
+    setActiveStatusNotifier(this);
+  }
+
+  disconnectedCallback() {
+    super.disconnectedCallback();
+    setActiveStatusNotifier(undefined);
+  }
+
+  _pluginStatusOrBannerChanged(status, banner) {
+    if (!banner) return;
+    banner.pluginStatus = status;
+  }
+
+  _loadDataAfterStateChanged() {
+    this.modelLoader.loadPluginStatus();
+  }
+}
+
+customElements.define(CodeOwnersPluginStatusNotifier.is,
+    CodeOwnersPluginStatusNotifier);
+
+export function showPluginFailedMessage(sourceEl, pluginStatus) {
+  sourceEl.dispatchEvent(
+      new CustomEvent('show-error', {
+        detail: {message: pluginStatus.failedMessage},
+        composed: true,
+        bubbles: true,
+      })
+  );
+}
diff --git a/ui/code-owners-model-loader.js b/ui/code-owners-model-loader.js
new file mode 100644
index 0000000..2cd9095
--- /dev/null
+++ b/ui/code-owners-model-loader.js
@@ -0,0 +1,116 @@
+/**
+ * @license
+ * Copyright (C) 2020 The Android Open Source Project
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+import {SuggestionsState} from './code-owners-model.js';
+
+/**
+ * ModelLoader provides a method for loading data into the model.
+ * It is a bridge between an ownersModel and an ownersService.
+ * When UI elements depends on a model property XXX, the element should
+ * observe (or bind to) the property and call modelLoader.loadXXX method
+ * to load the value.
+ * It is recommended to use CodeOwnersModelMixin and call all load... methods
+ * in the loadPropertiesAfterModelChanged method
+ */
+export class ModelLoader {
+  constructor(ownersService, ownersModel) {
+    this.ownersService = ownersService;
+    this.ownersModel = ownersModel;
+  }
+
+  async _loadProperty(propertyName, propertyLoader, propertySetter) {
+    // Load property only if it was not already loaded
+    if (this.ownersModel[propertyName] !== undefined) return;
+    let newValue;
+    try {
+      newValue = await propertyLoader();
+    } catch (e) {
+      this.ownersModel.setPluginFailed(e.message);
+      return;
+    }
+    // It is possible, that several requests is made in parallel.
+    // Store only the first result and discard all other results.
+    // (also, due to the CodeOwnersCacheApi all result must be identical)
+    if (this.ownersModel[propertyName] !== undefined) return;
+    propertySetter(newValue);
+  }
+
+  async loadBranchConfig() {
+    await this._loadProperty('branchConfig',
+        () => this.ownersService.getBranchConfig(),
+        value => this.ownersModel.setBranchConfig(value)
+    );
+  }
+
+  async loadStatus() {
+    await this._loadProperty('status',
+        () => this.ownersService.getStatus(),
+        value => this.ownersModel.setStatus(value)
+    );
+  }
+
+  async loadUserRole() {
+    await this._loadProperty('userRole',
+        () => this.ownersService.getLoggedInUserInitialRole(),
+        value => this.ownersModel.setUserRole(value)
+    );
+  }
+
+  async loadPluginStatus() {
+    await this._loadProperty('pluginStatus',
+        () => this.ownersService.isCodeOwnerEnabled(),
+        value => this.ownersModel.setPluginEnabled(value)
+    );
+  }
+
+  async loadAreAllFilesApproved() {
+    await this._loadProperty('areAllFilesApproved',
+        () => this.ownersService.areAllFilesApproved(),
+        value => this.ownersModel.setAreAllFilesApproved(value)
+    );
+  }
+
+  async loadSuggestions() {
+    // If a loading has been started already, do nothing
+    if (this.ownersModel.suggestionsState
+        !== SuggestionsState.NotLoaded) return;
+
+    this.ownersModel.setSuggestionsState(SuggestionsState.Loading);
+    let suggestedOwners;
+    try {
+      suggestedOwners = await this.ownersService.getSuggestedOwners();
+    } catch (e) {
+      this.ownersModel.setSuggestionsState(SuggestionsState.LoadFailed);
+      this.ownersModel.setPluginFailed(e.message);
+      return;
+    }
+    this.ownersModel.setSuggestions(suggestedOwners.suggestions);
+    this.ownersModel.setSuggestionsState(SuggestionsState.Loaded);
+  }
+
+  async updateLoadSuggestionsProgress() {
+    let suggestedOwners;
+    try {
+      suggestedOwners = await this.ownersService.getSuggestedOwnersProgress();
+    } catch {
+      // Ignore any error, keep progress unchanged.
+      return;
+    }
+    this.ownersModel.setSuggestionsLoadProgress(suggestedOwners.progress);
+    this.ownersModel.setSuggestions(suggestedOwners.suggestions);
+  }
+}
diff --git a/ui/code-owners-model-mixin.js b/ui/code-owners-model-mixin.js
new file mode 100644
index 0000000..722af6f
--- /dev/null
+++ b/ui/code-owners-model-mixin.js
@@ -0,0 +1,100 @@
+/**
+ * @license
+ * Copyright (C) 2020 The Android Open Source Project
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+import {CodeOwnerService} from './code-owners-service.js';
+import {ModelLoader} from './code-owners-model-loader.js';
+import {CodeOwnersModel} from './code-owners-model.js';
+
+/**
+ * The CodeOwnersMixin adds several properties to a class and translates
+ * 'model-property-changed' events from the model to the notifyPath calls.
+ * This allows to use properties of the model in observers, calculated
+ * properties and bindings.
+ * It is guaranteed, that model and modelLoader are set only if change,
+ * reporting and restApi properties are set.
+ */
+export const CodeOwnersModelMixin = Polymer.dedupingMixin(base => {
+  return class extends base {
+    constructor(...args) {
+      super(...args);
+      /**
+       * The modelLoader allows an element to request a property
+       * Typically should be used in loadPropertiesAfterModelChanged
+       * to ensure that all required model properties are loaded
+       */
+      this.modelLoader = undefined;
+    }
+    static get properties() {
+      return {
+        /* The following 3 properties (change, reporting, restApi) have to be
+         * set from the outside for the mixin to work.
+         */
+        change: Object,
+        reporting: Object,
+        restApi: Object,
+        model: {
+          type: Object,
+          observer: '_modelChanged',
+        },
+      };
+    }
+
+    static get observers() {
+      return ['onInputChanged(restApi, change, reporting)'];
+    }
+
+    onInputChanged(restApi, change, reporting) {
+      if ([restApi, change, reporting].includes(undefined)) {
+        this.model = undefined;
+        this.modelLoader = undefined;
+        return;
+      }
+      const ownerService = CodeOwnerService.getOwnerService(
+          this.restApi,
+          this.change
+      );
+      const model = CodeOwnersModel.getModel(change);
+      this.modelLoader = new ModelLoader(ownerService, model);
+      // Assign model after modelLoader, so modelLoader can be used in
+      // the _requirePropertiesAfterModelChanged method
+      this.model = model;
+    }
+
+    _modelChanged(newModel) {
+      if (this.modelPropertyChangedUnsubscriber) {
+        this.modelPropertyChangedUnsubscriber();
+        this.modelPropertyChangedUnsubscriber = undefined;
+      }
+      if (!newModel) return;
+      const propertyChangedListener = e => {
+        this.notifyPath(`model.${e.detail.propertyName}`);
+      };
+      newModel.addEventListener('model-property-changed',
+          propertyChangedListener);
+      this.modelPropertyChangedUnsubscriber = () => {
+        newModel.removeEventListener('model-property-changed',
+            propertyChangedListener);
+      };
+      this.loadPropertiesAfterModelChanged();
+    }
+
+    loadPropertiesAfterModelChanged() {
+      // The class should override this method and calls appropriate methods
+      // from this.modelLoader to ensure that all required properties are
+      // set in model.
+    }
+  };
+});
diff --git a/ui/code-owners-model.js b/ui/code-owners-model.js
new file mode 100644
index 0000000..cbd9bd2
--- /dev/null
+++ b/ui/code-owners-model.js
@@ -0,0 +1,157 @@
+/**
+ * @license
+ * Copyright (C) 2020 The Android Open Source Project
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+export const SuggestionsState = {
+  NotLoaded: 'NotLoaded',
+  Loaded: 'Loaded',
+  Loading: 'Loading',
+  LoadFailed: 'LoadFailed',
+};
+
+export const PluginState = {
+  Enabled: 'Enabled',
+  Disabled: 'Disabled',
+  Failed: 'Failed',
+};
+
+/**
+ * Maintain the state of code-owners.
+ * Raises 'model-property-changed' event when a property is changed.
+ * The plugin shares the same model between all UI elements (if it is not,
+ * the plugin can't maintain showSuggestions state across different UI elements).
+ * UI elements use values from this model to display information
+ * and listens for the model-property-changed event. To do so, UI elements
+ * add CodeOwnersModelMixin, which is doing the listening and the translation
+ * from model-property-changed event to Polymer property-changed-event. The
+ * translation allows to use model properties in observables, bindings,
+ * computed properties, etc...
+ * The CodeOwnersModelLoader updates the model.
+ *
+ * It would be good to use RxJs Observable for implementing model properties.
+ * However, RxJs library is imported by Gerrit and there is no
+ * good way to reuse the same library in the plugin.
+ */
+export class CodeOwnersModel extends EventTarget {
+  constructor(change) {
+    super();
+    this.change = change;
+    this.branchConfig = undefined;
+    this.status = undefined;
+    this.userRole = undefined;
+    this.isCodeOwnerEnabled = undefined;
+    this.areAllFilesApproved = undefined;
+    this.suggestions = undefined;
+    this.suggestionsState = SuggestionsState.NotLoaded;
+    this.suggestionsLoadProgress = undefined;
+    this.showSuggestions = false;
+    this.pluginStatus = undefined;
+  }
+
+  setBranchConfig(config) {
+    if (this.branchConfig === config) return;
+    this.branchConfig = config;
+    this._firePropertyChanged('branchConfig');
+  }
+
+  setStatus(status) {
+    if (this.status === status) return;
+    this.status = status;
+    this._firePropertyChanged('status');
+  }
+
+  setUserRole(userRole) {
+    if (this.userRole === userRole) return;
+    this.userRole = userRole;
+    this._firePropertyChanged('userRole');
+  }
+
+  setIsCodeOwnerEnabled(enabled) {
+    if (this.isCodeOwnerEnabled === enabled) return;
+    this.isCodeOwnerEnabled = enabled;
+    this._firePropertyChanged('isCodeOwnerEnabled');
+  }
+
+  setAreAllFilesApproved(approved) {
+    if (this.areAllFilesApproved === approved) return;
+    this.areAllFilesApproved = approved;
+    this._firePropertyChanged('areAllFilesApproved');
+  }
+
+  setSuggestions(suggestions) {
+    if (this.suggestions === suggestions) return;
+    this.suggestions = suggestions;
+    this._firePropertyChanged('suggestions');
+  }
+
+  setSuggestionsState(state) {
+    if (this.suggestionsState === state) return;
+    this.suggestionsState = state;
+    this._firePropertyChanged('suggestionsState');
+  }
+
+  setSuggestionsLoadProgress(progress) {
+    if (this.suggestionsLoadProgress === progress) return;
+    this.suggestionsLoadProgress = progress;
+    this._firePropertyChanged('suggestionsLoadProgress');
+  }
+
+  setShowSuggestions(show) {
+    if (this.showSuggestions === show) return;
+    this.showSuggestions = show;
+    this._firePropertyChanged('showSuggestions');
+  }
+
+  setPluginEnabled(enabled) {
+    this._setPluginStatus({state: enabled ?
+      PluginState.Enabled : PluginState.Disabled});
+  }
+
+  setPluginFailed(failedMessage) {
+    this._setPluginStatus({state: PluginState.Failed, failedMessage});
+  }
+
+  _setPluginStatus(status) {
+    if (this._arePluginStatusesEqual(this.pluginStatus, status)) return;
+    this.pluginStatus = status;
+    this._firePropertyChanged('pluginStatus');
+  }
+
+  _arePluginStatusesEqual(status1, status2) {
+    if (status1 === undefined || status2 === undefined) {
+      return status1 === status2;
+    }
+    if (status1.state !== status2.state) return false;
+    return status1.state === PluginState.Failed ?
+      status1.failedMessage === status2.failedMessage :
+      true;
+  }
+
+  _firePropertyChanged(propertyName) {
+    this.dispatchEvent(new CustomEvent('model-property-changed', {
+      detail: {
+        propertyName,
+      },
+    }));
+  }
+
+  static getModel(change) {
+    if (!this.model || this.model.change !== change) {
+      this.model = new CodeOwnersModel(change);
+    }
+    return this.model;
+  }
+}
diff --git a/ui/code-owners-service.js b/ui/code-owners-service.js
index 416b3ec..0e07411 100644
--- a/ui/code-owners-service.js
+++ b/ui/code-owners-service.js
@@ -111,18 +111,6 @@
   }
 
   /**
-   * Returns a promise fetching project_config for code owners.
-   *
-   * @doc https://gerrit.googlesource.com/plugins/code-owners/+/refs/heads/master/resources/Documentation/rest-api.md#get-code-owner-project-config
-   * @param {string} project
-   */
-  getProjectConfig(project) {
-    return this.restApi.get(
-        `/projects/${encodeURIComponent(project)}/code_owners.project_config`
-    );
-  }
-
-  /**
    * Returns a promise fetching the owners config for a given branch.
    *
    * @doc https://gerrit.googlesource.com/plugins/code-owners/+/refs/heads/master/resources/Documentation/rest-api.md#branch-endpoints
@@ -139,56 +127,191 @@
 }
 
 /**
+ * Wrapper around codeOwnerApi, sends each requests only once and then cache
+ * the response. A new CodeOwnersCacheApi instance is created every time when a
+ * new change object is assigned.
+ * Gerrit never updates existing change object, but instead always assigns a new
+ * change object. Particularly, a new change object is assigned when a change
+ * is updated and user clicks reload toasts to see the updated change.
+ * As a result, the lifetime of a cache is the same as a lifetime of an assigned
+ * change object.
+ * Periodical cache invalidation can lead to inconsistency in UI, i.e.
+ * user can see the old reviewers list (reflects a state when a change was
+ * loaded) and code-owners status for the current reviewer list. To avoid
+ * this inconsistency, the cache doesn't invalidate.
+ */
+export class CodeOwnersCacheApi {
+  constructor(codeOwnerApi, change) {
+    this.codeOwnerApi = codeOwnerApi;
+    this.change = change;
+    this.promises = {};
+  }
+
+  _fetchOnce(cacheKey, asyncFn) {
+    if (!this.promises[cacheKey]) {
+      this.promises[cacheKey] = asyncFn();
+    }
+    return this.promises[cacheKey];
+  }
+
+  getAccount() {
+    return this._fetchOnce('getAccount', () => this._getAccount());
+  }
+
+  async _getAccount() {
+    const loggedIn = await this.codeOwnerApi.restApi.getLoggedIn();
+    if (!loggedIn) return undefined;
+    return await this.codeOwnerApi.restApi.getAccount();
+  }
+
+  listOwnerStatus() {
+    return this._fetchOnce('listOwnerStatus',
+        () => this.codeOwnerApi.listOwnerStatus(this.change._number));
+  }
+
+  getBranchConfig() {
+    return this._fetchOnce('getBranchConfig',
+        () => this.codeOwnerApi.getBranchConfig(this.change.project,
+            this.change.branch));
+  }
+
+  listOwnersForPath(path) {
+    return this._fetchOnce(`listOwnersForPath:${path}`,
+        () => this.codeOwnerApi.listOwnersForPath(this.change.id, path));
+  }
+}
+
+export class OwnersFetcher {
+  constructor(restApi, change, options) {
+    // fetched files and fetching status
+    this._fetchedOwners = new Map();
+    this._fetchStatus = FetchStatus.NOT_STARTED;
+    this._totalFetchCount = 0;
+    this.change = change;
+    this.options = options;
+    this.codeOwnerApi = new CodeOwnerApi(restApi);
+  }
+
+  getStatus() {
+    return this._fetchStatus;
+  }
+
+  getProgressString() {
+    return this._totalFetchCount === 0 ?
+      `Loading suggested owners ...` :
+      `${this._fetchedOwners.size} out of ${this._totalFetchCount} files have returned suggested owners.`;
+  }
+
+  getFiles() {
+    const result = [];
+    for (const [path, info] of this._fetchedOwners.entries()) {
+      result.push({path, info});
+    }
+    return result;
+  }
+
+  async fetchSuggestedOwners(codeOwnerStatusMap) {
+    // reset existing temporary storage
+    this._fetchedOwners = new Map();
+    this._fetchStatus = FetchStatus.FETCHING;
+    this._totalFetchCount = 0;
+
+    // only fetch those not approved yet
+    const filesGroupByStatus = [...codeOwnerStatusMap.keys()].reduce(
+        (list, file) => {
+          const status = codeOwnerStatusMap
+              .get(file).status;
+          if (status === OwnerStatus.INSUFFICIENT_REVIEWERS) {
+            list.missing.push(file);
+          } else if (status === OwnerStatus.PENDING) {
+            list.pending.push(file);
+          }
+          return list;
+        }
+        , {pending: [], missing: []});
+    // always fetch INSUFFICIENT_REVIEWERS first and then pending
+    const filesToFetch = filesGroupByStatus.missing
+        .concat(filesGroupByStatus.pending);
+    this._totalFetchCount = filesToFetch.length;
+    await this._batchFetchCodeOwners(filesToFetch);
+    this._fetchStatus = FetchStatus.FINISHED;
+  }
+
+  /**
+   * Recursively fetches code owners for all files until finished.
+   *
+   * @param {!Array<string>} files
+   */
+  async _batchFetchCodeOwners(files) {
+    if (this._fetchStatus === FetchStatus.ABORT) {
+      return this._fetchedOwners;
+    }
+
+    const batchRequests = [];
+    const maxConcurrentRequests = this.options.maxConcurrentRequests;
+    for (let i = 0; i < maxConcurrentRequests; i++) {
+      const filePath = files[i];
+      if (filePath) {
+        this._fetchedOwners.set(filePath, {});
+        batchRequests.push(this._fetchOwnersForPath(this.change.id, filePath));
+      }
+    }
+    const resPromise = Promise.all(batchRequests);
+    await resPromise;
+    if (files.length > maxConcurrentRequests) {
+      return await this._batchFetchCodeOwners(
+          files.slice(maxConcurrentRequests));
+    }
+    return this._fetchedOwners;
+  }
+
+  async _fetchOwnersForPath(changeId, filePath) {
+    try {
+      const owners = await this.codeOwnerApi.listOwnersForPath(changeId,
+          filePath);
+      this._fetchedOwners.get(filePath).owners = new Set(owners);
+    } catch (e) {
+      this._fetchedOwners.get(filePath).error = e;
+    }
+  }
+
+  abort() {
+    this._fetchStatus = FetchStatus.ABORT;
+    this._fetchedOwners = new Map();
+    this._totalFetchCount = 0;
+  }
+}
+
+/**
  * Service for the data layer used in the plugin UI.
  */
 export class CodeOwnerService {
   constructor(restApi, change, options = {}) {
     this.restApi = restApi;
     this.change = change;
-    this.options = {maxConcurrentRequests: 10, ...options};
-    this.codeOwnerApi = new CodeOwnerApi(restApi);
+    const codeOwnerApi = new CodeOwnerApi(restApi);
+    this.codeOwnerCacheApi = new CodeOwnersCacheApi(codeOwnerApi, change);
 
-    // fetched files and fetching status
-    this._fetchedOwners = new Map();
-    this._fetchStatus = FetchStatus.NOT_STARTED;
-    this._totalFetchCount = 0;
-
-    this.init();
+    const fetcherOptions = {
+      maxConcurrentRequests: options.maxConcurrentRequests || 10,
+    };
+    this.ownersFetcher = new OwnersFetcher(restApi, change, fetcherOptions);
   }
 
   /**
-   * Initial fetches.
+   * Prefetch data
    */
-  init() {
-    this.accountPromise = this.restApi.getLoggedIn().then(loggedIn => {
-      if (!loggedIn) {
-        return undefined;
-      }
-      return this.restApi.getAccount();
-    });
-
-    this.statusPromise = this.isCodeOwnerEnabled().then(enabled => {
-      if (!enabled) {
-        return {
-          patchsetNumber: 0,
-          enabled: false,
-          codeOwnerStatusMap: new Map(),
-          rawStatuses: [],
-        };
-      }
-      return this.codeOwnerApi
-          .listOwnerStatus(this.change._number)
-          .then(res => {
-            return {
-              enabled: true,
-              patchsetNumber: res.patch_set_number,
-              codeOwnerStatusMap: this._formatStatuses(
-                  res.file_code_owner_statuses
-              ),
-              rawStatuses: res.file_code_owner_statuses,
-            };
-          });
-    });
+  async prefetch() {
+    try {
+      await Promise.all([
+        this.codeOwnerCacheApi.getAccount(),
+        this.getStatus(),
+      ]);
+    } catch {
+      // Ignore any errors during prefetch.
+      // The same call from a different place throws the same exception
+      // again. The CodeOwnerService is not responsible for error processing.
+    }
   }
 
   /**
@@ -197,71 +320,92 @@
    * For example, if a user removes themselves as a reviewer, the returned
    * role 'REVIEWER' remains unchanged until the change view is reloaded.
    */
-  getLoggedInUserInitialRole() {
-    return this.accountPromise.then(account => {
-      if (!account) {
-        return UserRole.ANONYMOUS;
-      }
-      const change = this.change;
+  async getLoggedInUserInitialRole() {
+    const account = await this.codeOwnerCacheApi.getAccount();
+    if (!account) {
+      return UserRole.ANONYMOUS;
+    }
+    const change = this.change;
+    if (
+      change.revisions &&
+      change.current_revision &&
+      change.revisions[change.current_revision]
+    ) {
+      const commit = change.revisions[change.current_revision].commit;
       if (
-        change.revisions &&
-        change.current_revision &&
-        change.revisions[change.current_revision]
+        commit &&
+        commit.author &&
+        account.email &&
+        commit.author.email === account.email
       ) {
-        const commit = change.revisions[change.current_revision].commit;
-        if (
-          commit &&
-          commit.author &&
-          account.email &&
-          commit.author.email === account.email
-        ) {
-          return UserRole.AUTHOR;
-        }
+        return UserRole.AUTHOR;
       }
-      if (change.owner._account_id === account._account_id) {
-        return UserRole.CHANGE_OWNER;
+    }
+    if (change.owner._account_id === account._account_id) {
+      return UserRole.CHANGE_OWNER;
+    }
+    if (change.reviewers) {
+      if (this._accountInReviewers(change.reviewers.REVIEWER, account)) {
+        return UserRole.REVIEWER;
+      } else if (this._accountInReviewers(change.reviewers.CC, account)) {
+        return UserRole.CC;
+      } else if (this._accountInReviewers(change.reviewers.REMOVED, account)) {
+        return UserRole.REMOVED_REVIEWER;
       }
-      if (change.reviewers) {
-        if (this._accountInReviewers(change.reviewers.REVIEWER, account)) {
-          return UserRole.REVIEWER;
-        } else if (this._accountInReviewers(change.reviewers.CC, account)) {
-          return UserRole.CC;
-        } else if (this._accountInReviewers(change.reviewers.REMOVED, account)) {
-          return UserRole.REMOVED_REVIEWER;
-        }
-      }
-      return UserRole.OTHER;
-    })
+    }
+    return UserRole.OTHER;
   }
 
   _accountInReviewers(reviewers, account) {
     if (!reviewers) {
       return false;
     }
-    return reviewers.some(reviewer => reviewer._account_id === account._account_id);
+    return reviewers.some(reviewer =>
+      reviewer._account_id === account._account_id);
   }
 
-  getStatus() {
-    return this.statusPromise.then(res => {
-      if (res.enabled && !this.isOnLatestPatchset(res.patchsetNumber)) {
-        // status is outdated, abort and re-init
-        this.abort();
-        this.init();
-        return this.statusPromise;
-      }
-      return res;
-    });
+  async getStatus() {
+    const status = await this._getStatus();
+    if (status.enabled && !this.isOnLatestPatchset(status.patchsetNumber)) {
+      // status is outdated, abort and re-init
+      this.abort();
+      this.prefetch();
+      return await this.codeOwnerCacheApi.getStatus();
+    }
+    return status;
   }
 
-  areAllFilesApproved() {
-    return this.getStatus().then(({rawStatuses}) => {
-      return !rawStatuses.some(status => {
-        const oldPathStatus = status.old_path_status;
-        const newPathStatus = status.new_path_status;
-        // For deleted files, no new_path_status exists
-        return (newPathStatus && newPathStatus.status !== OwnerStatus.APPROVED)
-          || (oldPathStatus && oldPathStatus.status !== OwnerStatus.APPROVED);
-      });
+  async _getStatus() {
+    const enabled = await this.isCodeOwnerEnabled();
+    if (!enabled) {
+      return {
+        patchsetNumber: 0,
+        enabled: false,
+        codeOwnerStatusMap: new Map(),
+        rawStatuses: [],
+      };
+    }
+
+    const onwerStatus = await this.codeOwnerCacheApi.listOwnerStatus();
+
+    return {
+      enabled: true,
+      patchsetNumber: onwerStatus.patch_set_number,
+      codeOwnerStatusMap: this._formatStatuses(
+          onwerStatus.file_code_owner_statuses
+      ),
+      rawStatuses: onwerStatus.file_code_owner_statuses,
+    };
+  }
+
+  async areAllFilesApproved() {
+    const {rawStatuses} = await this.getStatus();
+    return !rawStatuses.some(status => {
+      const oldPathStatus = status.old_path_status;
+      const newPathStatus = status.new_path_status;
+      // For deleted files, no new_path_status exists
+      return (newPathStatus && newPathStatus.status !== OwnerStatus.APPROVED)
+        || (oldPathStatus && oldPathStatus.status !== OwnerStatus.APPROVED);
     });
   }
 
@@ -282,57 +426,37 @@
    *  }>
    * }}
    */
-  getSuggestedOwners() {
+  async getSuggestedOwners() {
+    const {codeOwnerStatusMap} = await this.getStatus();
+
     // In case its aborted due to outdated patches
     // should kick start the fetching again
     // Note: we currently are not reusing the instance when switching changes,
     // so if its `abort` due to different changes, the whole instance will be
     // outdated and not used.
-    if (this._fetchStatus === FetchStatus.NOT_STARTED
-      || this._fetchStatus === FetchStatus.ABORT) {
-      this._fetchSuggestedOwners().then(() => {
-        this._fetchStatus = FetchStatus.FINISHED;
-      });
+    if (this.ownersFetcher.getStatus() === FetchStatus.NOT_STARTED
+      || this.ownersFetcher.getStatus() === FetchStatus.ABORT) {
+      await this.ownersFetcher.fetchSuggestedOwners(codeOwnerStatusMap);
     }
 
-    return this.getStatus().then(({codeOwnerStatusMap}) => {
-      return {
-        finished: this._fetchStatus === FetchStatus.FINISHED,
-        status: this._fetchStatus,
-        progress: this._totalFetchCount === 0 ?
-          `Loading suggested owners ...` :
-          `${this._fetchedOwners.size} out of ${this._totalFetchCount} files have returned suggested owners.`,
-        suggestions: this._groupFilesByOwners(codeOwnerStatusMap),
-      };
-    });
+    return {
+      finished: this.ownersFetcher.getStatus() === FetchStatus.FINISHED,
+      status: this.ownersFetcher.getStatus(),
+      progress: this.ownersFetcher.getProgressString(),
+      suggestions: this._groupFilesByOwners(codeOwnerStatusMap,
+          this.ownersFetcher.getFiles()),
+    };
   }
 
-  _fetchSuggestedOwners() {
-    // reset existing temporary storage
-    this._fetchedOwners = new Map();
-    this._fetchStatus = FetchStatus.FETCHING;
-    this._totalFetchCount = 0;
-
-    return this.getStatus()
-        .then(({codeOwnerStatusMap}) => {
-          // only fetch those not approved yet
-          const filesGroupByStatus = [...codeOwnerStatusMap.keys()].reduce(
-              (list, file) => {
-                const status = codeOwnerStatusMap
-                    .get(file).status;
-                if (status === OwnerStatus.INSUFFICIENT_REVIEWERS) {
-                  list.missing.push(file);
-                } else if (status === OwnerStatus.PENDING) {
-                  list.pending.push(file);
-                }
-                return list;
-              }
-              , {pending: [], missing: []});
-          // always fetch INSUFFICIENT_REVIEWERS first and then pending
-          const filesToFetch = filesGroupByStatus.missing.concat(filesGroupByStatus.pending);
-          this._totalFetchCount = filesToFetch.length;
-          return this._batchFetchCodeOwners(filesToFetch);
-        });
+  async getSuggestedOwnersProgress() {
+    const {codeOwnerStatusMap} = await this.getStatus();
+    return {
+      finished: this.ownersFetcher.getStatus() === FetchStatus.FINISHED,
+      status: this.ownersFetcher.getStatus(),
+      progress: this.ownersFetcher.getProgressString(),
+      suggestions: this._groupFilesByOwners(codeOwnerStatusMap,
+          this.ownersFetcher.getFiles()),
+    };
   }
 
   _formatStatuses(statuses) {
@@ -368,28 +492,27 @@
     return;
   }
 
-  _groupFilesByOwners(codeOwnerStatusMap) {
+  _groupFilesByOwners(codeOwnerStatusMap, files) {
     // Note: for renamed or moved files, they will have two entries in the map
     // we will treat them as two entries when group as well
-    const allFiles = [...this._fetchedOwners.keys()];
     const ownersFilesMap = new Map();
     const failedToFetchFiles = new Set();
-    for (let i = 0; i < allFiles.length; i++) {
+    for (const file of files) {
       const fileInfo = {
-        path: allFiles[i],
-        status: this._computeFileStatus(codeOwnerStatusMap, allFiles[i]),
+        path: file.path,
+        status: this._computeFileStatus(codeOwnerStatusMap, file.path),
       };
       // for files failed to fetch, add them to the special group
-      if (this._fetchedOwners.get(fileInfo.path).error) {
+      if (file.info.error) {
         failedToFetchFiles.add(fileInfo);
         continue;
       }
 
       // do not include files still in fetching
-      if (!this._fetchedOwners.get(fileInfo.path).owners) {
+      if (!file.info.owners) {
         continue;
       }
-      const owners = [...this._fetchedOwners.get(fileInfo.path).owners];
+      const owners = [...file.info.owners];
       const ownersKey = owners
           .map(owner => owner.account._account_id)
           .sort()
@@ -415,7 +538,8 @@
       groupedItems.push({
         groupName: this.getGroupName(failedFiles),
         files: failedFiles,
-        error: new Error('Failed to fetch code owner info. Try to refresh the page.'),
+        error: new Error(
+            'Failed to fetch code owner info. Try to refresh the page.'),
       });
     }
 
@@ -435,78 +559,23 @@
     return `${latestRevision._number}` === `${patchsetId}`;
   }
 
-  /**
-   * Recursively fetches code owners for all files until finished.
-   *
-   * @param {!Array<string>} files
-   */
-  _batchFetchCodeOwners(files) {
-    if (this._fetchStatus === FetchStatus.ABORT) {
-      return Promise.resolve(this._fetchedOwners);
-    }
-
-    const batchRequests = [];
-    const maxConcurrentRequests = this.options.maxConcurrentRequests;
-    for (let i = 0; i < maxConcurrentRequests; i++) {
-      const filePath = files[i];
-      if (filePath) {
-        this._fetchedOwners.set(filePath, {});
-        batchRequests.push(
-            this.codeOwnerApi
-                .listOwnersForPath(
-                    this.change.id,
-                    filePath
-                )
-                .then(owners => {
-                  // use Set to de-dup
-                  this._fetchedOwners.get(filePath).owners = new Set(owners);
-                })
-                .catch(e => {
-                  this._fetchedOwners.get(filePath).error = e;
-                })
-        );
-      }
-    }
-    const resPromise = Promise.all(batchRequests);
-    if (files.length > maxConcurrentRequests) {
-      return resPromise.then(() => {
-        return this._batchFetchCodeOwners(files.slice(maxConcurrentRequests));
-      });
-    }
-    return resPromise.then(() => this._fetchedOwners);
-  }
-
   abort() {
-    this._fetchStatus = FetchStatus.ABORT;
-    this._fetchedOwners = new Map();
-    this._totalFetchCount = 0;
+    this.ownersFetcher.abort();
+    const codeOwnerApi = new CodeOwnerApi(this.restApi);
+    this.codeOwnerCacheApi = new CodeOwnersCacheApi(codeOwnerApi, change);
   }
 
-  getProjectConfig() {
-    if (!this.getProjectConfigPromise) {
-      this.getProjectConfigPromise =
-          this.codeOwnerApi.getProjectConfig(this.change.project);
-    }
-    return this.getProjectConfigPromise;
+  async getBranchConfig() {
+    return this.codeOwnerCacheApi.getBranchConfig();
   }
 
-  getBranchConfig() {
-    if (!this.getBranchConfigPromise) {
-      this.getBranchConfigPromise =
-          this.codeOwnerApi.getBranchConfig(this.change.project,
-              this.change.branch);
-    }
-    return this.getBranchConfigPromise;
-  }
-
-  isCodeOwnerEnabled() {
+  async isCodeOwnerEnabled() {
     if (this.change.status === ChangeStatus.ABANDONED ||
         this.change.status === ChangeStatus.MERGED) {
-      return Promise.resolve(false);
+      return false;
     }
-    return this.getBranchConfig().then(config => {
-      return !(config.status && config.status.disabled);
-    });
+    const config = await this.codeOwnerCacheApi.getBranchConfig();
+    return config && !config.disabled;
   }
 
   static getOwnerService(restApi, change) {
@@ -515,7 +584,9 @@
         // Chrome has a limit of 6 connections per host name, and a max of 10 connections.
         maxConcurrentRequests: 6,
       });
+      this.ownerService.prefetch();
     }
     return this.ownerService;
   }
 }
+
diff --git a/ui/code-owners-service_test.html b/ui/code-owners-service_test.html
index 6986ea9..884b97f 100644
--- a/ui/code-owners-service_test.html
+++ b/ui/code-owners-service_test.html
@@ -98,12 +98,14 @@
 
     suite('basic api request tests', () => {
       setup(done => {
-        getApiStub.withArgs(`/changes/${fakeChange._number}/code_owners.status`).returns(Promise.resolve(fakeStatus));
-        codeOwnersService = CodeOwnerService.getOwnerService(fakeRestApi, {...fakeChange});
+        getApiStub.withArgs(`/changes/${fakeChange._number}/code_owners.status`)
+            .returns(Promise.resolve(fakeStatus));
+        codeOwnersService = CodeOwnerService.getOwnerService(fakeRestApi,
+            {...fakeChange});
         flush(done);
       });
 
-      test('same change should return the same instance through getOwnerService', () => {
+      test('getOwnerService - same change returns the same instance', () => {
         assert.equal(
             CodeOwnerService.getOwnerService(fakeRestApi, fakeChange),
             CodeOwnerService.getOwnerService(fakeRestApi, fakeChange)
@@ -119,7 +121,8 @@
 
       test('should fetch status after init', () => {
         assert.isTrue(getApiStub.calledOnce);
-        assert.equal(getApiStub.lastCall.args[0], `/changes/${fakeChange._number}/code_owners.status`);
+        assert.equal(getApiStub.lastCall.args[0],
+            `/changes/${fakeChange._number}/code_owners.status`);
       });
 
       test('getSuggestion should kickoff the fetch', done => {
@@ -144,33 +147,35 @@
 
     suite('all approved case', () => {
       setup(done => {
-        getApiStub.withArgs(`/changes/${fakeChange._number}/code_owners.status`).returns(Promise.resolve({
-          // fake data with fake files
-          patch_set_number: 1,
-          file_code_owner_statuses: [
-            {
-              new_path_status: {
-                path: 'a.js',
-                status: 'APPROVED',
-              },
-            },
-            {
-              new_path_status: {
-                path: 'b.js',
-                status: 'APPROVED',
-              },
-            },
-            {
-              old_path_status: {
-                path: 'd.js',
-                status: 'APPROVED',
-              },
-              change_type: 'DELETED',
-            },
-          ],
-        }));
+        getApiStub.withArgs(`/changes/${fakeChange._number}/code_owners.status`)
+            .returns(Promise.resolve({
+              // fake data with fake files
+              patch_set_number: 1,
+              file_code_owner_statuses: [
+                {
+                  new_path_status: {
+                    path: 'a.js',
+                    status: 'APPROVED',
+                  },
+                },
+                {
+                  new_path_status: {
+                    path: 'b.js',
+                    status: 'APPROVED',
+                  },
+                },
+                {
+                  old_path_status: {
+                    path: 'd.js',
+                    status: 'APPROVED',
+                  },
+                  change_type: 'DELETED',
+                },
+              ],
+            }));
 
-        codeOwnersService = CodeOwnerService.getOwnerService(fakeRestApi, {...fakeChange});
+        codeOwnersService = CodeOwnerService.getOwnerService(fakeRestApi,
+            {...fakeChange});
         flush(done);
       });
 
@@ -196,11 +201,12 @@
     });
 
     suite('abort', () => {
-      let resolver;
       setup(done => {
-        getApiStub.withArgs(`/changes/${fakeChange._number}/code_owners.status`).returns(Promise.resolve(fakeStatus));
+        getApiStub.withArgs(`/changes/${fakeChange._number}/code_owners.status`)
+            .returns(Promise.resolve(fakeStatus));
 
-        codeOwnersService = CodeOwnerService.getOwnerService(fakeRestApi, {...fakeChange});
+        codeOwnersService = CodeOwnerService.getOwnerService(fakeRestApi,
+            {...fakeChange});
         flush(done);
       });
 
diff --git a/ui/owner-requirement.js b/ui/owner-requirement.js
index 7bd74ee..d08bacc 100644
--- a/ui/owner-requirement.js
+++ b/ui/owner-requirement.js
@@ -15,8 +15,10 @@
  * limitations under the License.
  */
 
-import {CodeOwnerService, OwnerStatus} from './code-owners-service.js';
-import {ownerState} from './owner-ui-state.js';
+import {OwnerStatus} from './code-owners-service.js';
+import {CodeOwnersModelMixin} from './code-owners-model-mixin.js';
+import {showPluginFailedMessage} from './code-owners-banner.js';
+import {PluginState} from './code-owners-model.js';
 
 /**
  * Owner requirement control for `submit-requirement-item-code-owners` endpoint.
@@ -24,7 +26,8 @@
  * This will show the status and suggest owners button next to
  * the code-owners submit requirement.
  */
-export class OwnerRequirementValue extends Polymer.Element {
+export class OwnerRequirementValue extends
+  CodeOwnersModelMixin(Polymer.Element) {
   static get is() {
     return 'owner-requirement-value';
   }
@@ -61,16 +64,35 @@
           Loading status ...
         </p>
         <template is="dom-if" if="[[!_isLoading]]">
-          <span>[[_computeStatusText(_statusCount, _isOverriden)]]</span>
-          <template is="dom-if" if="[[_overrideInfoUrl]]">
-            <a on-click="_reportDocClick" href="[[_overrideInfoUrl]]" target="_blank">
-              <iron-icon icon="gr-icons:help-outline" title="Documentation for overriding code owners"></iron-icon>
-            </a>
+          <template is="dom-if" if="[[!_pluginFailed(model.pluginStatus)]]">
+            <template is="dom-if" if="[[!model.branchConfig.no_code_owners_defined]]">              
+              <span>[[_computeStatusText(_statusCount, _isOverriden)]]</span>
+              <template is="dom-if" if="[[_overrideInfoUrl]]">
+                <a on-click="_reportDocClick" href="[[_overrideInfoUrl]]"
+                  target="_blank">
+                  <iron-icon icon="gr-icons:help-outline"
+                    title="Documentation for overriding code owners"></iron-icon>
+                </a>
+              </template>
+              <template is="dom-if" if="[[!_allApproved]]">
+                <gr-button link on-click="_openReplyDialog">
+                Suggest owners
+              </gr-button>
+              </template>
+            </template>
+            <template is="dom-if" if="[[model.branchConfig.no_code_owners_defined]]">                
+              <span>No code-owners file</span>
+              <a href="https://gerrit.googlesource.com/plugins/code-owners/+/master/resources/Documentation/user-guide.md#how-to-submit-changes-with-files-that-have-no-code-owners" target="_blank">
+                <iron-icon icon="gr-icons:help-outline"
+                  title="Documentation about submitting changes with files that have no code owners?"></iron-icon>
+              </a>
+            </template>
           </template>
-          <template is="dom-if" if="[[!_allApproved]]">
-            <gr-button link on-click="_openReplyDialog">
-            Suggest owners
-          </gr-button>
+          <template is="dom-if" if="[[_pluginFailed(model.pluginStatus)]]">
+            <span>Code-owners plugin has failed</span>
+            <gr-button link on-click="_showFailDetails">
+              Details
+            </gr-button>
           </template>
         </template>
       `;
@@ -78,87 +100,93 @@
 
   static get properties() {
     return {
-      change: Object,
-      reporting: Object,
-      restApi: Object,
-
-      ownerService: Object,
-
       _statusCount: Object,
       _isLoading: {
         type: Boolean,
-        value: true,
+        computed: '_computeIsLoading(model.branchConfig, model.status, '
+            + 'model.userRole, model.pluginStatus)',
       },
       _allApproved: {
         type: Boolean,
         computed: '_computeAllApproved(_statusCount)',
       },
-      _isOverriden: Boolean,
-      _overrideInfoUrl: String,
+      _isOverriden: {
+        type: Boolean,
+        computed: '_computeIsOverriden(model.branchConfig)',
+      },
+      _overrideInfoUrl: {
+        type: String,
+        computed: '_computeOverrideInfoUrl(model.branchConfig)',
+      },
     };
   }
 
   static get observers() {
     return [
-      'onInputChanged(restApi, change, reporting)',
+      '_onStatusChanged(model.status, model.userRole)',
     ];
   }
 
-  _checkIfOverriden() {
-    this.ownerService.getBranchConfig().then(res => {
-      if (!res['override_approval']) {
-        // no override label configured
-        this._isOverriden = false;
-        return;
-      }
-
-      const overridenLabel = res['override_approval'].label;
-      const overridenValue = res['override_approval'].value;
-
-      if (this.change.labels[overridenLabel]) {
-        const votes = this.change.labels[overridenLabel].all || [];
-        if (votes.find(v => `${v.value}` === `${overridenValue}`)) {
-          this._isOverriden = true;
-          return;
-        }
-      }
-
-      // otherwise always reset it to false
-      this._isOverriden = false;
-    });
-  }
-
-  _updateStatus() {
-    this._isLoading = true;
+  loadPropertiesAfterModelChanged() {
+    super.loadPropertiesAfterModelChanged();
     this.reporting.reportLifeCycle('owners-submit-requirement-summary-start');
-
-    return this.ownerService.getStatus()
-        .then(({rawStatuses}) => {
-          this._statusCount = this._getStatusCount(rawStatuses);
-          this.ownerService.getLoggedInUserInitialRole().then(role => {
-            // Send a metric with overall summary when code owners submit
-            // requirement shown and finished fetching status
-            this.reporting.reportLifeCycle(
-                'owners-submit-requirement-summary-shown',
-                {...this._statusCount, user_role: role}
-            );
-          });
-        })
-        .finally(() => {
-          this._isLoading = false;
-        });
+    this.modelLoader.loadBranchConfig();
+    this.modelLoader.loadStatus();
+    this.modelLoader.loadUserRole();
   }
 
-  _updateOverrideInfoUrl() {
-    this.ownerService.getBranchConfig().then(config => {
-      this._overrideInfoUrl = config.general && config.general.override_info_url
-        ?
-        config.general.override_info_url : '';
-    });
+  _computeIsLoading(branchConfig, status, userRole, pluginStatus) {
+    if (this._pluginFailed(pluginStatus)) {
+      return false;
+    }
+    return !branchConfig || !status || !userRole;
+  }
+
+  _pluginFailed(pluginStatus) {
+    return pluginStatus && pluginStatus.state === PluginState.Failed;
+  }
+
+  _onStatusChanged(status, userRole) {
+    if (!status || !userRole) {
+      this._statusCount = undefined;
+      return;
+    }
+    const rawStatuses = status.rawStatuses;
+    this._statusCount = this._getStatusCount(rawStatuses);
+    this.reporting.reportLifeCycle('owners-submit-requirement-summary-shown',
+        {...this._statusCount, user_role: userRole});
+  }
+
+  _computeOverrideInfoUrl(branchConfig) {
+    if (!branchConfig) {
+      return '';
+    }
+    return branchConfig.general && branchConfig.general.override_info_url
+      ? branchConfig.general.override_info_url : '';
+  }
+
+  _computeIsOverriden(branchConfig) {
+    if (!branchConfig || !branchConfig['override_approval']) {
+      // no override label configured
+      return false;
+    }
+
+    const overridenLabel = branchConfig['override_approval'].label;
+    const overridenValue = branchConfig['override_approval'].value;
+
+    if (this.change.labels[overridenLabel]) {
+      const votes = this.change.labels[overridenLabel].all || [];
+      if (votes.find(v => `${v.value}` === `${overridenValue}`)) {
+        return true;
+      }
+    }
+
+    // otherwise always reset it to false
+    return false;
   }
 
   _computeAllApproved(statusCount) {
-    return statusCount.missing === 0
+    return statusCount && statusCount.missing === 0
             && statusCount.pending === 0;
   }
 
@@ -186,6 +214,7 @@
   }
 
   _computeStatusText(statusCount, isOverriden) {
+    if (statusCount === undefined || isOverriden === undefined) return '';
     const statusText = [];
     if (statusCount.missing) {
       statusText.push(`${statusCount.missing} missing`);
@@ -210,15 +239,8 @@
     return status === OwnerStatus.PENDING;
   }
 
-  onInputChanged(restApi, change, reporting) {
-    if ([restApi, change, reporting].includes(undefined)) return;
-    this.ownerService = CodeOwnerService.getOwnerService(this.restApi, change);
-    this._updateStatus();
-    this._checkIfOverriden();
-    this._updateOverrideInfoUrl();
-  }
-
   _openReplyDialog() {
+    this.model.setShowSuggestions(true);
     this.dispatchEvent(
         new CustomEvent('open-reply-dialog', {
           detail: {},
@@ -226,11 +248,12 @@
           bubbles: true,
         })
     );
-    ownerState.expandSuggestion = true;
-    this.ownerService.getLoggedInUserInitialRole().then(role => {
-      this.reporting.reportInteraction(
-          'suggest-owners-from-submit-requirement', {user_role: role});
-    });
+    this.reporting.reportInteraction('suggest-owners-from-submit-requirement',
+        {user_role: this.model.userRole});
+  }
+
+  _showFailDetails() {
+    showPluginFailedMessage(this, this.model.pluginStatus);
   }
 }
 
diff --git a/ui/owner-status-column.js b/ui/owner-status-column.js
index 3fdcd50..31ad654 100644
--- a/ui/owner-status-column.js
+++ b/ui/owner-status-column.js
@@ -15,7 +15,8 @@
  * limitations under the License.
  */
 
-import {CodeOwnerService, OwnerStatus} from './code-owners-service.js';
+import {OwnerStatus} from './code-owners-service.js';
+import {CodeOwnersModelMixin} from './code-owners-model-mixin.js';
 
 const MAGIC_FILES = ['/COMMIT_MSG', '/MERGE_LIST', '/PATCHSET_LEVEL'];
 const STATUS_CODE = {
@@ -38,13 +39,15 @@
 const STATUS_TOOLTIP = {
   [STATUS_CODE.PENDING]: 'Pending code owner approval',
   [STATUS_CODE.MISSING]: 'Missing code owner approval',
-  [STATUS_CODE.PENDING_OLD_PATH]: 'Pending code owner approval on pre-renamed file',
-  [STATUS_CODE.MISSING_OLD_PATH]: 'Missing code owner approval on pre-renamed file',
+  [STATUS_CODE.PENDING_OLD_PATH]:
+      'Pending code owner approval on pre-renamed file',
+  [STATUS_CODE.MISSING_OLD_PATH]:
+      'Missing code owner approval on pre-renamed file',
   [STATUS_CODE.APPROVED]: 'Approved by code owner',
   [STATUS_CODE.ERROR]: 'Failed to fetch code owner status',
 };
 
-class BaseEl extends Polymer.Element {
+class BaseEl extends CodeOwnersModelMixin(Polymer.Element) {
   computeHidden(change, patchRange) {
     if ([change, patchRange].includes(undefined)) return true;
     // if code-owners is not a submit requirement, don't show status column
@@ -64,11 +67,6 @@
     if (`${patchRange.patchNum}` !== `${latestPatchset._number}`) return true;
     return false;
   }
-
-  onInputChanged(restApi, change) {
-    if ([restApi, change].includes(undefined)) return;
-    this.ownerService = CodeOwnerService.getOwnerService(this.restApi, change);
-  }
 }
 
 /**
@@ -94,26 +92,15 @@
 
   static get properties() {
     return {
-      change: Object,
-      reporting: Object,
       patchRange: Object,
-      restApi: Object,
 
       hidden: {
         type: Boolean,
         reflectToAttribute: true,
         computed: 'computeHidden(change, patchRange)',
       },
-      ownerService: Object,
     };
   }
-
-  static get observers() {
-    return [
-      'onInputChanged(restApi, change)',
-      'onOwnerServiceChanged(ownerServive)',
-    ];
-  }
 }
 
 customElements.define(OwnerStatusColumnHeader.is, OwnerStatusColumnHeader);
@@ -128,10 +115,6 @@
 
   static get properties() {
     return {
-      change: Object,
-      reporting: Object,
-      restApi: Object,
-
       path: String,
       patchRange: Object,
       hidden: {
@@ -186,47 +169,45 @@
 
   static get observers() {
     return [
-      'onInputChanged(restApi, change)',
-      'computeStatusIcon(ownerService, path)',
+      'computeStatusIcon(model.status, path)',
     ];
   }
 
-  computeStatusIcon(ownerService, path) {
-    if ([ownerService, path].includes(undefined)) return;
+  loadPropertiesAfterModelChanged() {
+    super.loadPropertiesAfterModelChanged();
+    this.modelLoader.loadStatus();
+  }
+
+  computeStatusIcon(modelStatus, path) {
+    if ([modelStatus, path].includes(undefined)) return;
     if (MAGIC_FILES.includes(path)) return;
 
-    ownerService.getStatus()
-        .then(({codeOwnerStatusMap}) => {
-          const statusItem = codeOwnerStatusMap.get(path);
-          if (!statusItem) {
-            this.status = STATUS_CODE.ERROR;
-            return;
-          }
+    const codeOwnerStatusMap = modelStatus.codeOwnerStatusMap;
+    const statusItem = codeOwnerStatusMap.get(path);
+    if (!statusItem) {
+      this.status = STATUS_CODE.ERROR;
+      return;
+    }
 
-          const status = statusItem.status;
-          let oldPathStatus = null;
-          if (statusItem.oldPath) {
-            const oldStatusItem = codeOwnerStatusMap.get(statusItem.oldPath);
-            if (!oldStatusItem) {
-              // should not happen
-            } else {
-              oldPathStatus = oldStatusItem.status;
-            }
-          }
+    const status = statusItem.status;
+    let oldPathStatus = null;
+    if (statusItem.oldPath) {
+      const oldStatusItem = codeOwnerStatusMap.get(statusItem.oldPath);
+      if (!oldStatusItem) {
+        // should not happen
+      } else {
+        oldPathStatus = oldStatusItem.status;
+      }
+    }
 
-          const newPathStatus = this._computeStatus(status);
-          if (!oldPathStatus) {
-            this.status = newPathStatus;
-          } else {
-            this.status = newPathStatus === STATUS_CODE.APPROVED
-              ? this._computeStatus(oldPathStatus, /* oldPath= */ true)
-              : newPathStatus;
-          }
-        })
-        .catch(e => {
-          this.status = STATUS_CODE.ERROR;
-          throw e;
-        });
+    const newPathStatus = this._computeStatus(status);
+    if (!oldPathStatus) {
+      this.status = newPathStatus;
+    } else {
+      this.status = newPathStatus === STATUS_CODE.APPROVED
+        ? this._computeStatus(oldPathStatus, /* oldPath= */ true)
+        : newPathStatus;
+    }
   }
 
   _computeIcon(status) {
@@ -248,4 +229,4 @@
   }
 }
 
-customElements.define(OwnerStatusColumnContent.is, OwnerStatusColumnContent);
\ No newline at end of file
+customElements.define(OwnerStatusColumnContent.is, OwnerStatusColumnContent);
diff --git a/ui/owner-ui-state.js b/ui/owner-ui-state.js
deleted file mode 100644
index 3d47ef9..0000000
--- a/ui/owner-ui-state.js
+++ /dev/null
@@ -1,69 +0,0 @@
-/**
- * @license
- * Copyright (C) 2020 The Android Open Source Project
- *
- * Licensed under the Apache License, Version 2.0 (the "License");
- * you may not use this file except in compliance with the License.
- * You may obtain a copy of the License at
- *
- * http://www.apache.org/licenses/LICENSE-2.0
- *
- * Unless required by applicable law or agreed to in writing, software
- * distributed under the License is distributed on an "AS IS" BASIS,
- * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
- * See the License for the specific language governing permissions and
- * limitations under the License.
- */
-
-/**
- * @enum
- */
-const OwnerUIStateEventType = {
-  EXPAND_SUGGESTION: 'expandSuggestion',
-};
-
-/**
- * For states used in code owners plugin across multiple components.
- */
-class OwnerUIState {
-  constructor() {
-    this._expandSuggestion = false;
-    this._listeners = new Map();
-    this._listeners.set(OwnerUIStateEventType.EXPAND_SUGGESTION, []);
-  }
-
-  get expandSuggestion() {
-    return this._expandSuggestion;
-  }
-
-  set expandSuggestion(value) {
-    this._expandSuggestion = value;
-    this._listeners.get(OwnerUIStateEventType.EXPAND_SUGGESTION).forEach(cb => {
-      try {
-        cb(value);
-      } catch (e) {
-        console.warn(e);
-      }
-    });
-  }
-
-  _subscribeEvent(eventType, cb) {
-    this._listeners.get(eventType).push(cb);
-    return () => {
-      this._unsubscribeEvent(eventType, cb);
-    };
-  }
-
-  _unsubscribeEvent(eventType, cb) {
-    this._listeners.set(
-        eventType,
-        this._listeners.get(eventType).filter(handler => handler !== cb)
-    );
-  }
-
-  onExpandSuggestionChange(cb) {
-    return this._subscribeEvent(OwnerUIStateEventType.EXPAND_SUGGESTION, cb);
-  }
-}
-
-export const ownerState = new OwnerUIState();
diff --git a/ui/plugin.js b/ui/plugin.js
index 1a278dd..40bc4e5 100644
--- a/ui/plugin.js
+++ b/ui/plugin.js
@@ -19,11 +19,21 @@
 import {OwnerStatusColumnContent, OwnerStatusColumnHeader} from './owner-status-column.js';
 import {OwnerRequirementValue} from './owner-requirement.js';
 import {SuggestOwnersTrigger} from './suggest-owners-trigger.js';
+import {CodeOwnersBanner, CodeOwnersPluginStatusNotifier} from './code-owners-banner.js';
 
 Gerrit.install(plugin => {
   const restApi = plugin.restApi();
   const reporting = plugin.reporting();
 
+  plugin.registerCustomComponent('banner', CodeOwnersBanner.is);
+
+  plugin.registerCustomComponent(
+      'change-view-integration', CodeOwnersPluginStatusNotifier.is)
+      .onAttached(view => {
+        view.restApi = restApi;
+        view.reporting = reporting;
+      });
+
   // owner status column / rows for file list
   plugin.registerDynamicCustomComponent(
       'change-view-file-list-header-prepend', OwnerStatusColumnHeader.is)
@@ -61,4 +71,4 @@
         view.restApi = restApi;
         view.reporting = reporting;
       });
-});
\ No newline at end of file
+});
diff --git a/ui/suggest-owners-trigger.js b/ui/suggest-owners-trigger.js
index 2c0ccc0..97f616d 100644
--- a/ui/suggest-owners-trigger.js
+++ b/ui/suggest-owners-trigger.js
@@ -14,41 +14,26 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-import {CodeOwnerService} from './code-owners-service.js';
-import {ownerState} from './owner-ui-state.js';
+import {CodeOwnersModelMixin} from './code-owners-model-mixin.js';
+import {PluginState} from './code-owners-model.js';
 
-export class SuggestOwnersTrigger extends Polymer.Element {
+export class SuggestOwnersTrigger extends
+  CodeOwnersModelMixin(Polymer.Element) {
   static get is() {
     return 'suggest-owners-trigger';
   }
 
-  constructor(props) {
-    super(props);
-    this.expandSuggestionStateUnsubscriber = undefined;
-  }
-
   static get properties() {
     return {
-      change: Object,
-      reporting: Object,
-      restApi: Object,
-
-      expanded: {
-        type: Boolean,
-        value: false,
-      },
       hidden: {
         type: Boolean,
-        value: true,
+        computed: '_computeHidden(model.pluginStatus,' +
+            'model.areAllFilesApproved, model.userRole, model.branchConfig)',
         reflectToAttribute: true,
       },
     };
   }
 
-  static get observers() {
-    return ['onInputChanged(restApi, change)'];
-  }
-
   static get template() {
     return Polymer.html`
         <style include="shared-styles">
@@ -68,7 +53,7 @@
           has-tooltip
           title="Suggest owners for your change"
         >
-          [[computeButtonText(expanded)]]
+          [[computeButtonText(model.showSuggestions)]]
         </gr-button>
         <span>
           <a on-click="_reportBugClick" href="https://bugs.chromium.org/p/gerrit/issues/entry?template=code-owners-plugin" target="_blank">
@@ -81,50 +66,35 @@
       `;
   }
 
-  connectedCallback() {
-    super.connectedCallback();
-    this.expandSuggestionStateUnsubscriber = ownerState
-        .onExpandSuggestionChange(expanded => {
-          this.expanded = expanded;
-        });
+  loadPropertiesAfterModelChanged() {
+    super.loadPropertiesAfterModelChanged();
+    this.modelLoader.loadUserRole();
+    this.modelLoader.loadPluginStatus();
+    this.modelLoader.loadAreAllFilesApproved();
+    this.modelLoader.loadBranchConfig();
   }
 
-  disconnnectedCallback() {
-    super.disconnectedCallback();
-    if (this.expandSuggestionStateUnsubscriber) {
-      this.expandSuggestionStateUnsubscriber();
-      this.expandSuggestionStateUnsubscriber = undefined;
+  _computeHidden(pluginStatus, allFilesApproved, userRole, branchConfig) {
+    if (pluginStatus === undefined ||
+        allFilesApproved === undefined ||
+        userRole === undefined ||
+        branchConfig === undefined) {
+      return true;
+    }
+    if (branchConfig.no_code_owners_defined) return true;
+    if (pluginStatus.state === PluginState.Enabled) {
+      return allFilesApproved;
+    } else {
+      return true;
     }
   }
 
-  onInputChanged(restApi, change) {
-    if ([restApi, change].includes(undefined)) return;
-    this.ownerService = CodeOwnerService.getOwnerService(
-        this.restApi,
-        this.change
-    );
-
-    Promise.all([
-      this.ownerService.isCodeOwnerEnabled(),
-      this.ownerService.areAllFilesApproved(),
-      this.ownerService.getLoggedInUserInitialRole()
-    ])
-        .then(([enabled, approved, userRole]) => {
-          if (enabled) {
-            this.hidden = approved;
-          } else {
-            this.hidden = true;
-          }
-          this._userRole = userRole;
-        });
-  }
-
   toggleControlContent() {
-    this.expanded = !this.expanded;
-    ownerState.expandSuggestion = this.expanded;
+    this.model.setShowSuggestions(!this.model.showSuggestions);
     this.reporting.reportInteraction('toggle-suggest-owners', {
       expanded: this.expanded,
-      user_role: this._userRole ? this._userRole : 'UNKNOWN',
+      user_role: this.model.userRole ?
+        this.model.userRole : 'UNKNOWN',
     });
   }
 
diff --git a/ui/suggest-owners.js b/ui/suggest-owners.js
index 2e1a487..e0bf8a8 100644
--- a/ui/suggest-owners.js
+++ b/ui/suggest-owners.js
@@ -14,8 +14,8 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-import {CodeOwnerService} from './code-owners-service.js';
-import {ownerState} from './owner-ui-state.js';
+import {CodeOwnersModelMixin} from './code-owners-model-mixin.js';
+import {SuggestionsState} from './code-owners-model.js';
 
 const SUGGESTION_POLLING_INTERVAL = 1000;
 
@@ -24,11 +24,6 @@
     return 'owner-group-file-list';
   }
 
-  constructor() {
-    super();
-    this.expandSuggestionStateUnsubscriber = undefined;
-  }
-
   static get properties() {
     return {
       files: Array,
@@ -89,7 +84,7 @@
 
 customElements.define(OwnerGroupFileList.is, OwnerGroupFileList);
 
-export class SuggestOwners extends Polymer.Element {
+export class SuggestOwners extends CodeOwnersModelMixin(Polymer.Element) {
   static get is() {
     return 'suggest-owners';
   }
@@ -262,6 +257,7 @@
             <template is="dom-if" if="[[suggestion.error]]">
               <div class="fetch-error-content">
                 [[suggestion.error]]
+                <a on-click="_showErrorDetails"
               </div>
             </template>
             <template is="dom-if" if="[[!suggestion.error]]">
@@ -299,18 +295,14 @@
 
   static get properties() {
     return {
-      // @input
-      change: Object,
-      restApi: Object,
-      reporting: Object,
-
       // @internal attributes
       hidden: {
         type: Boolean,
         value: true,
         reflectToAttribute: true,
+        computed: '_isHidden(model.areAllFilesApproved, ' +
+            'model.showSuggestions)',
       },
-      ownerService: Object,
       suggestedOwners: Array,
       isLoading: {
         type: Boolean,
@@ -325,93 +317,87 @@
 
   static get observers() {
     return [
-      'onInputChanged(restApi, change)',
-      'onReviewerChange(reviewers)',
+      '_onReviewerChanged(reviewers)',
+      '_onShowSuggestionsChanged(model.showSuggestions)',
+      '_onSuggestionsStateChanged(model.suggestionsState)',
+      '_onSuggestionsChanged(model.suggestions, model.suggestionsState)',
+      '_onSuggestionsLoadProgressChanged(model.suggestionsLoadProgress)',
     ];
   }
 
-  connectedCallback() {
-    super.connectedCallback();
-    this.expandSuggestionStateUnsubscriber = ownerState
-        .onExpandSuggestionChange(expanded => {
-          this.hidden = !expanded;
-          if (expanded) {
-            // this is more of a hack to let reivew input lose focus
-            // to avoid suggestion dropdown
-            // gr-autocomplete has a internal state for tracking focus
-            // that will be canceled if any click happens outside of
-            // it's target
-            // Can not use `this.async` as it's only available in
-            // legacy element mixin which not used in this plugin.
-            Polymer.Async.timeOut.run(() => this.click(), 100);
+  _onShowSuggestionsChanged(showSuggestions) {
+    if (!showSuggestions ||
+        this.model.suggestionsLoadProgress === SuggestionsState.NotLoaded) {
+      return;
+    }
+    // this is more of a hack to let review input lose focus
+    // to avoid suggestion dropdown
+    // gr-autocomplete has a internal state for tracking focus
+    // that will be canceled if any click happens outside of
+    // it's target
+    // Can not use `this.async` as it's only available in
+    // legacy element mixin which not used in this plugin.
+    Polymer.Async.timeOut.run(() => this.click(), 100);
 
-            // start fetching suggestions
-            if (!this._suggestionsTimer) {
-              this._suggestionsTimer = setInterval(() => {
-                this._pollingSuggestions();
-              }, SUGGESTION_POLLING_INTERVAL);
-
-              // poll immediately to kick start the fetching
-              this.reporting
-                  .reportLifeCycle('owners-suggestions-fetching-start');
-              this._pollingSuggestions();
-            }
-          }
-        });
+    this.modelLoader.loadSuggestions();
+    this.reporting.reportLifeCycle('owners-suggestions-fetching-start');
   }
 
   disconnectedCallback() {
     super.disconnectedCallback();
-    if (this.expandSuggestionStateUnsubscriber) {
-      this.expandSuggestionStateUnsubscriber();
-      this.expandSuggestionStateUnsubscriber = undefined;
-    }
+    this._stopUpdateProgressTimer();
   }
 
-  onInputChanged(restApi, change) {
-    ownerState.expandSuggestion = false;
-    if ([restApi, change].includes(undefined)) return;
-    this.isLoading = true;
-    const ownerService = CodeOwnerService.getOwnerService(this.restApi, change);
-    if (this.ownerService && this.ownerService !== ownerService) {
-      // abort all pending requests
-      this.ownerService.abort();
-      clearInterval(this._suggestionsTimer);
-      this._suggestionsTimer = null;
-    }
-    this.ownerService = ownerService;
+  _startUpdateProgressTimer() {
+    if (this._progressUpdateTimer) return;
+    this._progressUpdateTimer = setInterval(() => {
+      this.modelLoader.updateLoadSuggestionsProgress();
+    }, SUGGESTION_POLLING_INTERVAL);
+  }
 
+  _stopUpdateProgressTimer() {
+    if (!this._progressUpdateTimer) return;
+    clearInterval(this._progressUpdateTimer);
+    this._progressUpdateTimer = undefined;
+  }
+
+  _onSuggestionsStateChanged(state) {
+    this._stopUpdateProgressTimer();
+    if (state === SuggestionsState.Loading) {
+      this._startUpdateProgressTimer();
+    }
+    this.isLoading = state === SuggestionsState.Loading;
+  }
+
+  _isHidden(allFilesApproved, showSuggestions) {
+    if (!showSuggestions) return true;
     // if all approved, no need to show the container
-    this.ownerService.areAllFilesApproved().then(approved => {
-      if (approved) {
-        this.hidden = approved;
-      }
-    });
+    return allFilesApproved === undefined || !!allFilesApproved;
   }
 
-  _pollingSuggestions() {
-    this.ownerService
-        .getSuggestedOwners()
-        .then(res => {
-          if (res.finished) {
-            clearInterval(this._suggestionsTimer);
-            this._suggestionsTimer = null;
-            const reportDetails = res.suggestions.reduce((details, cur) => {
-              details.totalGroups++;
-              details.stats.push([cur.files.length, cur.owners ? cur.owners.length : 0]);
-              return details;
-            }, {totalGroups: 0, stats: []});
-            this.reporting.reportLifeCycle('owners-suggestions-fetching-finished', reportDetails);
-          }
-          this.progressText = res.progress;
-          this.isLoading = !res.finished;
+  loadPropertiesAfterModelChanged() {
+    super.loadPropertiesAfterModelChanged();
+    this._stopUpdateProgressTimer();
+    this.modelLoader.loadAreAllFilesApproved();
+  }
 
-          this._updateSuggestions(res.suggestions);
+  _onSuggestionsChanged(suggestions, suggestionsState) {
+    // The updateLoadSuggestionsProgress method also updates suggestions
+    this._updateSuggestions(suggestions || []);
+    this._updateAllChips(this._currentReviewers);
+    if (!suggestions || suggestionsState !== SuggestionsState.Loaded) return;
+    const reportDetails = suggestions.reduce((details, cur) => {
+      details.totalGroups++;
+      details.stats.push([cur.files.length,
+        cur.owners ? cur.owners.length : 0]);
+      return details;
+    }, {totalGroups: 0, stats: []});
+    this.reporting.reportLifeCycle(
+        'owners-suggestions-fetching-finished', reportDetails);
+  }
 
-          // in case `_updateAllChips` called before suggestedOwners ready
-          // from onReviewerChange
-          this._updateAllChips(this._currentReviewers);
-        });
+  _onSuggestionsLoadProgressChanged(progress) {
+    this.progressText = progress;
   }
 
   _updateSuggestions(suggestions) {
@@ -421,7 +407,7 @@
     });
   }
 
-  onReviewerChange(reviewers) {
+  _onReviewerChanged(reviewers) {
     this._currentReviewers = reviewers;
     this._updateAllChips(reviewers);
   }
@@ -517,7 +503,8 @@
   }
 
   _reportDocClick() {
-    this.reporting.reportInteraction('code-owners-doc-click', {section: 'no owners found'});
+    this.reporting.reportInteraction('code-owners-doc-click',
+        {section: 'no owners found'});
   }
 }